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Posts sorted by ResFund–Consumer Behaviour and Marketing Management

Dora (Yun) Wang

Older adults' social media engagement in healthcare contexts

Principal Investigator: Dora (Yun) Wang, MarketingProject Title: Improving older adults’ well-being and empowering healthcare services: The role of social media…

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When emojis backfire

Principal Investigator: Qi Deng, Business AnalyticsProject Title: When Emojis Backfire: Understanding the Effects of Emoji Schema Incongruity in Brand Social…

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How do consumers respond to service provided by chatbots?

Principal Investigator: Lindsay McShane, MarketingProject Title: Chatbot or Live Agent? The Effects of Relational Value Threat on Consumer Receptivity to…

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The how, who, and why behind new marketing practices

Principal Investigator: Aron Darmody, MarketingProject Title: Understanding Marketer Behaviour, Technology Use and the Digital Marketing ProcessFunder: SSHRC Insight Grant Digital…

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Social media can be bad for your health; how can warnings help?

Principal Investigator: Samira Farivar, Information SystemsProject Title: Devising Effective Warning Messages for Healthy Social Media EngagementFunder: SSHRC Insight Grant Interventions…

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What messages do family businesses need to send to potential customers?

Principal Investigator: José Rojas-Mendez, International BusinessProject Title: Reputation Development and Signalling in Family Business OrganizationsFunder: SSHRC Partnership Engage GrantPartner: Welch…

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How do chatbots influence the firm-consumer relationship?

Principal Investigator: Lindsay McShane, MarketingProject Title: Chatbot or Live Agent? The Effects of Relational Value Threat on Consumer Receptivity to…

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Why do consumers buy repurposed products?

Principal Investigator: Irene Lu, MarketingProject Title: Why Do Consumers Buy Repurposed Products: A Study of Motivations in Consumption Behaviour that…

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How does employer surveillance impact retail workers and consumers?

Principal Investigator: Leighann Neilson, MarketingProject Title: Retail Work in the Time of COVIDCollaborator: Nada ElnahlaFunder: CORIS Development Grant The COVID-19…

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