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When emojis backfire

Principal Investigator: Qi Deng, Business AnalyticsProject Title: When Emojis Backfire: Understanding the Effects of Emoji Schema Incongruity in Brand Social…

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Emoji power: How a [exploding head] or a [clapping hands] fuel social media engagement, especially amid COVID-19

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Emoji power: How a ? or a ?? fuel social media engagement, especially amid COVID-19

Ethan Pancer, Saint Mary’s University and Lindsay McShane, Carleton University The emoji has become a critical part of our online communications, particularly during the…

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