Investing in Digital Information Systems: It’s All About the Value

Gerald Grant, Professor, Information Systems, has spent decades reframing the narrative on how businesses look at the governance of innovative digital information systems (IS) investments and how to help public and private organizations optimize value from both a strategic and organizational behaviour perspective.

If technology is a significant driver of innovation, then it is essential that organizations understand how to use the power of technology to deliver outcomes their customers want and are willing to pay for. Gerald describes how companies see technology and innovative ideas as instrumental, yet most have a limited perspective on technology’s role in a company.

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