Digital technologies have profoundly transformed how we function in society and organizations. They have become indispensable to life in all sectors of the economy. These technological advancements, leveraging high-speed networks, have created fundamental shifts in how, when, where, for, and with whom we work. Such fundamental changes in the nature and arrangement of work reframe the definition of employment and people's relationship with organizations. They are changing organizational life's spatial and temporal geography, allowing people to work from anywhere, at any time, with whom they need to. These changes have profound positive and negative effects on the constitution and configuration of work and how people engage with and carry out work. In this report, we synthesize research focusing on the impact of digital technologies on work and worker engagement. Applying topic modelling and qualitative content analysis, we sought to understand: (1) how digital technologies are transforming the nature of work; (2) how digital technologies are transforming workplace practices; (3) the effect of digital technologies on social networks and relationships in the workplace; (4) how and to what extent these new work arrangements affect employee engagement and the meaningfulness individuals find in the work they do; (5) the implications of digital technologies for the future of work.
Using topic modelling, we generated research findings relating to the follow ng five themes:
Our research also suggests some implications for public policy.
September 21, 2021: Knowledge Mobilization EventTransforming Work Digital Economy Presentation
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Knowledge Synthesis Grant Final Report: Transforming work in the digital economy
Gerald Grant, Ph.D.Professor, Information Systems and DirectorCentre for Information Technology, Organizations, and People (CITOP)Sprott School of BusinessCarleton UniversityEmail: email@example.com
Yun Wang, Ph.D.Postdoctoral ResearcherRowe School of BusinessDalhousie UniversityEmail: firstname.lastname@example.org
Transforming work in the digital economy: The impact of digital technologies on work innovation and worker engagement is co-funded by the Social Sciences and Humanities Research Council and the Government of Canada’s Future Skills program », «Transformer le travail dans l'économie numérique : l'impact des technologies numériques sur l'innovation au travail et l'engagement des travailleurs est cofinancé par le Conseil de recherches en sciences humaines et le programme Compétences futures du Gouvernement du Canada.
Acknowledgement: We appreciate the photographers of the pictures used on this webpage, Anna Shvets, Annie Spratt, and Jeremy McGilvrey.
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